Privacy policy
Last updated: October 21, 2026
Who we are and what this policy covers
ATC Ventures LLC, doing business as Rev Auto Club ("Rev Auto Club," "we," or "us"), is a Florida limited liability company at 1141 NW 36th St, Miami, FL 33127. We repair, restore, store and transport vehicles, manage collections, and sell parts and accessories.
This policy describes how we handle personal information through our service website at www.revautoclub.com, parts store at shop.revautoclub.com, and My Garage customer app at garage.revautoclub.com. It also covers information we receive by phone, text, email or in person. Other companies' websites and third-party marketplaces have their own privacy policies.
Information we collect
Service and contact requests. When you request an appointment, we collect your name, contact details, requested service, vehicle year, make and model, problem description, preferred date and time, and your drop-off or pickup choice. You may also provide a VIN, mileage, vehicle photos and pickup address. We record how you heard about us and any choices you make about appointment texts or marketing email. Our contact form collects the details you submit there.
Parts store. We collect contact, billing and shipping details, orders, returns, account and saved-address information, and any vehicle you select with the fitment search that is saved with your completed order. We also collect your marketing signup choice and any review you submit.
My Garage. We collect account details, including your name, email and phone number. Authentication credentials are handled by our sign-in provider; if you sign in with Google, we receive the account details you authorize Google to provide. Depending on the services you use, we also process vehicle details, VINs, mileage, condition photos, repair history, storage check-in records and signed agreements, transport quotes and bookings, pickup and delivery contacts and addresses, and payment setup and transaction information. We keep a record of the agreement version, signature and signing event for electronically signed documents.
Shop and communications. We keep the information you provide during calls, emails, texts and visits, along with estimates, work performed, invoices and payment history. Calls to (305) 847-9935 are recorded for quality assurance and training. An announcement at the beginning of the call tells you about recording; if you do not want to be recorded, contact us by email or website instead.
Job applications. When you apply for a job through our careers pages, we collect your name, email, phone number, the role you applied for, your experience, certifications and the makes you've worked on, anything else you choose to tell us, and your résumé. We use this information only to evaluate your application and contact you about working at Rev Auto Club. Applications are kept in a private, access-restricted applicant system; résumés are not kept on our website once transferred. We do not add applicants to marketing lists or send application details to advertising or analytics providers.
Automatic collection. Our sites and service providers may collect your IP address, device and browser information, pages viewed, referring page, interactions, and date and time of use. Website forms may store this information with a submission; uploaded photos are stored with the submission or job record. We also use cookies and similar technologies for site operation, campaign attribution, analytics and advertising. Our service-site attribution cookies last up to 90 days. Hosting providers keep standard server logs.
Analytics, advertising and cookies
We use Google Analytics to understand site use and measure actions such as form submissions and purchases. We use Meta Pixel to measure advertising performance. Google reCAPTCHA helps protect service-site forms from spam; Google's Privacy Policy and Terms of Service apply to its service. Other providers may supply web fonts, reviews, fitment search and email functions. These services may receive device and browsing information when they operate. Google and Meta may handle information under their own terms and privacy policies.
Where consent is required, we ask for it before activating nonessential analytics and advertising technologies. You can use the cookie controls on the site to change your choice. You can also manage advertising preferences through Google and Meta and use your browser's privacy settings; browser controls may not stop every form of tracking. We do not intentionally send payment card numbers, agreement signatures, repair descriptions or VINs to advertising platforms.
How we use information
We use information to respond to requests; quote, schedule and perform repairs, storage and transport; document vehicle condition; fulfill orders and returns; provide warranty support; manage accounts, agreements and authorized recurring charges; send service and order messages; send marketing communications according to your choices; measure site and advertising performance; maintain records; prevent fraud and secure our systems; train staff; and comply with legal obligations.
For people in the European Economic Area (EEA), our legal bases, as applicable, are: performance of a contract or steps you request before entering one; compliance with legal obligations; our legitimate interests in operating, securing and improving the business, handling claims and responding to requests, where those interests are not overridden by your rights; and your consent where required, including for certain marketing or nonessential tracking. You may withdraw consent at any time without affecting processing that occurred before withdrawal.
Who receives information
We share information as needed with providers that host and secure our sites and app; process checkout, payments and recurring charges; operate customer, lead, applicant, shop, accounting, email, messaging, review and phone systems; provide sign-in; and support analytics and advertising. Depending on the service, we share necessary details with carriers, tow operators, transport dispatchers and specialist shops performing work for us. We may disclose information when required by law, to protect rights or safety, or as part of a business sale or reorganization.
We use Google Analytics and Meta Pixel as described above. Some advertising disclosures may be treated as a "sale," "sharing" or targeted advertising under an applicable privacy law even when no money changes hands. We do not sell customer lists for cash. We do not share mobile numbers or text-message opt-in data with third parties or affiliates for their own marketing; messaging providers receive those details to deliver our texts. We require service providers handling information on our behalf to use it for the services they provide, subject to their applicable agreements.
Messages and your choices
Service messages. We may send appointment updates, check-in and handover records, order and shipping updates, invoices and receipts to complete the service you requested. Submitting a service form does not subscribe you to marketing email.
Marketing email. We send promotional email when you opt in or otherwise request it. Every promotional email has an unsubscribe link. We honor opt-outs and retain the limited information needed to avoid adding you again by mistake.
Appointment texts. We are not yet sending appointment texts. If you check the separate, unchecked appointment-text box, you consent to texts about that appointment only, such as scheduling and status updates. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply. When the program starts, you can reply STOP to opt out or HELP for help, call (305) 847-9935, or email [email protected]. Carriers are not liable for delayed or undelivered messages. We will provide any additional program disclosures at the point of signup. The parts store does not currently offer a text program.
Payments and electronic signatures
Our payment providers process card payments and authorized recurring charges. We receive transaction details and limited payment-method information, such as card type and last four digits, rather than the full card number. Contact us to change or cancel an authorized recurring payment, subject to your applicable agreement.
When you electronically sign a storage agreement in My Garage, we retain the signed document and related signing record, including the terms and version presented, date and time, and technical information used to document the signature.
Vehicle photos, VINs and addresses
Vehicle photos may show a plate, VIN, location or other identifying detail. We use photos to evaluate work and document vehicle condition and keep them with the relevant request or job. We use pickup and delivery addresses to arrange the requested service and provide necessary details to the driver or carrier.
We may ask to feature a customer's vehicle in our marketing or social media. We post it only after receiving and recording the customer's permission, and we honor requests not to feature a vehicle. We do not intentionally display customer plates, VINs, home addresses or other identifying details in such posts. If a person is identifiable, we seek that person's express permission before using their likeness for promotional purposes.
How long we keep information
We keep information for as long as reasonably needed for the purposes described above, considering the type of record, warranty and service needs, accounting and tax requirements, disputes, security, and applicable law. Specifically:
- Repair estimates and invoices are kept for at least 12 months. During that period, Florida customers may inspect and copy their own repair records at the shop.
- Customer, vehicle, job, order, invoice, storage and signed-agreement records may be kept longer for service history, warranty, accounting, tax or legal needs. We periodically review whether they remain necessary; we do not promise to keep all such records indefinitely.
- Unsubscribed marketing records retain only what is needed to document preferences, honor opt-outs and satisfy applicable obligations.
- Job applications are kept while the role is open and for up to 12 months afterward to support hiring decisions and legal obligations, then deleted. You can ask us to delete your application at any time.
- Call recordings are ordinarily overwritten after about 45 days. Recordings preserved for a dispute, investigation or training may be kept longer as needed for that purpose.
- Service-site attribution cookies last up to 90 days. Our Google Analytics property is configured for a 14-month data retention setting; other provider-held information follows their settings and policies.
Backups and copies held by service providers may take additional time to cycle out. When we can honor a deletion request, we remove the information from active systems and address related copies according to our retention process.
Security
We use HTTPS, access controls, spam protection and upload restrictions to protect information. Payment providers handle full card numbers. No system is perfectly secure. If a breach occurs, we will provide notice when required by applicable law.
Your privacy choices and rights
You can contact us to ask what personal information we hold about you, request a correction or deletion, close an account, or tell us not to feature your vehicle. We may need to verify your identity and may retain information needed to complete a service, honor an opt-out, meet legal obligations or resolve a dispute. You can inspect and copy your Florida repair estimates and invoices as provided by law. Marketing emails contain an unsubscribe link; when appointment texting begins, reply STOP to stop those texts.
Depending on where you live and which laws apply, you may also have rights to access a copy of your data, object to or restrict certain processing, withdraw consent, request portability, or opt out of certain advertising disclosures. EEA residents may lodge a complaint with their local data protection authority. To exercise a right or ask about advertising choices, email [email protected] or call (305) 847-9935. We will verify and respond under the time periods and procedures required by applicable law; our goal is to acknowledge requests promptly.
International processing
Our business and principal hosting operations are in the United States. If you use our services from another country, information may be processed in the United States or other countries where our providers operate. Where a law requires safeguards for an international transfer, we use an applicable transfer mechanism or other lawful basis. Contact us for information about safeguards relevant to your data.
Children
Our services are intended for adults. We do not knowingly collect personal information directly from children under 18 through our sites or app. If you believe a minor submitted information, contact us so we can review and address it.
Changes to this policy
We will post revisions here and update the date above. Where required, we will give additional notice or obtain consent before a material change takes effect. We will update the text-message disclosures before launching or materially changing a text program.
Contact
ATC Ventures LLC, d/b/a Rev Auto Club
1141 NW 36th St, Miami, FL 33127
(305) 847-9935 · Mon–Fri 9:00 am–6:00 pm
[email protected]